MiVoice Business (Mitel Communications Director)
A Platform for Success
MiVoice Business (MCD) is designed to meet the needs of businesses from 5 to 65,000 users, whether they have a single site or multi-site networks that span the globe.
Built-in Core Applications
MiVoice Business (MCD) has many embedded features that complement unified communications solutions:
Mobility – Dynamic Extension: MiVoice Business has an embedded Dynamic Extension solution that allows users to select up to eight different devices or numbers to act as their answer point. By grouping multiple devices together under the same user number, all of their phone numbers are effectively collapsed into one, so callers can reach users regardless of which number they call.
Mobility – Hot Desking: MiVoice Business Hot Desking lets employees log onto any designated phone, located at any of your offices, or even outside of the business offices. All calls are routed to the device they are logged into so callers can always reach them by dialling their office extension.
Mobility for BlackBerry® Mobile Voice System: Reaching employees on BlackBerry smartphones has never been easier – their calls are routed through the company PBX and out to the user’s mobile device. Customers, suppliers, and outside callers only need one number to reach mobile employees.
Unified Messaging: Employees have anywhere, anytime access to messages with an integrated, fully-featured voice mail system, Unified Messaging, and an automated attendant.
A Flexible, Easy-to-Manage and -Implement Platform
Deployment Flexibility: Distributed, centralized, and public cloud – you can choose your deployment strategy. In addition, virtual deployment allows you to take advantage of the business continuity services available through VMware®.
Web-Based Management: An administrator can administer a multi-platform MiVoice Business solution from their web browser as if it was a single platform solution. System changes are automatically synchronized across the solution, and management control and tasks can be delegated across the organization, rather than relying on a centralized point.
Standards-Based Architecture: MiVoice Business operates across any LAN / WAN infrastructure, coupled with embedded native support for standards-based networking such as SIP, Q.SIG, and DPNSS, offering businesses the ability to protect existing investments irrespective of legacy PBX, while delivering all the advantages of a converged infrastructure.