Hosted Cloud Solutions

Why Transition to the Cloud?

  • Zero Maintenance, Zero Stress: Say goodbye to expensive hardware repairs and manual software updates. We manage the security, backups, and feature upgrades in the cloud, so your system is always running the latest version.

  • Disaster Recovery Built-In: Since the “brain” of your phone system isn’t in your building, a local power cut or internet outage at the office won’t stop your business. Your calls can automatically reroute to mobile devices or other branches instantly.

  • Predictable OpEx Costs: Move from large, upfront hardware costs to a simple, predictable monthly “per-user” model. This keeps your cash flow healthy while giving you access to “Big Business” features.

  • Feature-Rich Environment: Enjoy enterprise features like Video Conferencing, Call Recording, and CRM Integration (Microsoft Teams, Salesforce, etc.) as standard.

Best for: Remote and Hybrid Teams, Rapidly Growing Startups, and Multi-location Businesses looking to unify their communications.

On-Premise Telephone Systems

Why Choose an On-Premise Solution?

  • One-Time Investment: Eliminate the “subscription fatigue” of monthly per-user fees. Once the hardware is yours, it’s yours. It is a capital investment that pays for itself over time.

  • Legacy & Hardware Integration: Perfect for facilities that require integration with physical overhead paging, door entry systems, or specialized analog equipment that the cloud can’t always reach.

  • Deep Customization: On-site hardware allows for bespoke configurations and “hard-wired” reliability that mission-critical environments like warehouses and factories demand.

  • IT Autonomy: Ideally suited for businesses with in-house IT teams who want to manage their own security protocols and system architecture without relying on a third-party provider’s uptime.

Best for: Large-scale Warehouses, Manufacturing Plants, High-Security Law Firms, and established Medical Facilities looking for long-term stability rather than a monthly bill.

Hospitality Telecom Solutions

Why Choose Ashtelecom for Hospitality?

  • Automated Guest Services: Reduce the load on your front desk with automated wake-up calls, “Do Not Disturb” synchronization, and voice-prompted guest directories.

  • Managed High-Speed Wi-Fi: We ensure your guests stay connected with managed Wi-Fi solutions that actually work, even during peak occupancy.

  • Expertise in Yeastar & Mitel: We are specialists in making Yeastar and Mitel platforms talk perfectly to hospitality software, ensuring your hardware and software work as one unified system.

  • Emergency & Safety: Reliable, fail-safe communication for lifts, common areas, and back-office security.

Best for: Hotels, Boutique Resorts, Multi-site B&Bs, and Modern Care Homes.

Call Centre Solutions

Why Choose Call Centre Solutions from Ashtelecom

  • Eliminate “Caller Frustration”: By using Smart Routing and ACD, you ensure customers get answers faster without being bounced between departments.

  • Live Management Dashboards: Managers get a “God’s-eye view” of the office. See exactly how many callers are on hold, how many calls are being dropped, and how long agents are spending on the phone in real-time.

  • Omnichannel Readiness: Beyond just voice calls, our systems can integrate email and web chat into one single screen for your team.

Best for: Customer service hubs, busy sales teams, medical booking centers, and any business where “missing a call means missing a customer.”