Premium Features

Flexible Communications for Businesses of All Sizes

Essentially, Horizon is a market-leading cloud phone system that enables your team to take business calls from anywhere in the world. By choosing this solution, you can finally free yourself from the limitations of physical lines. Furthermore, you will enjoy enterprise-grade features that are fully backed by our 5-star rated, UK-based support team.

An Award-Winning System Built for Growth

In addition to its flexibility, Horizon is an award-winning platform specifically engineered for businesses of any size. Specifically, it serves as a complete communications hub that provides an extensive range of telephony capabilities. Consequently, whether you are a small startup or a large corporation, the system scales to meet your exact requirements.

Why Choose Horizon for Your Business?

Moreover, the transition to Horizon is seamless. Because the system is hosted in the cloud, there is no bulky hardware to maintain on-site. As a result, you receive a future-proof solution that improves efficiency while simultaneously reducing your traditional infrastructure costs.

  • Call Recording Keep an audit trail of your calls for industry compliance, training, monitoring, improved customer service and dispute resolution.

  • Collaborate Cloud-based Unified Communications. Includes voice and video calls, instant messaging, video conferencing and more.

  • Integrator Link your phone system with your CRM, Outlook clients and much more. Includes features such as contact popping and click-to-dial.

  • Receptionist Console A low-cost way of managing call routing to multiple contacts and sites using an easy-to-use interface.

  • Call Centre Cloud-based service with an extensive range of inbound call centre capabilities, all managed via an easy-to use web portal.

  • Pro Recorded Music-On-Hold Deliver bespoke sales and marketing messages to callers while they wait for their calls to be answered.

Easily control your business telephony

Horizon is a hosted business telephone service that resides in the cloud rather than your office. It provides an extensive range of fixed and mobile telephony capabilities accessed through an easy-to-use web portal.

The service allows you, the administrator, to easily manage your environment whilst enabling your employees to maximise their productivity.

  • Simple to use, powerful features
  • Make your workplace more productive
  • Smarter working
  • Your choice of device

Range of options

  • Horizon Contact Centre
  • Horizon Integrator
  • Integrator CRM
  • Call Queuing
  • Receptionist Console
  • Horizon Call Centre
  • Horizon Collaborate

Improve productivity

Streamlined Administration and Total Control

To begin with, Horizon offers a wide array of business features with a heavy emphasis on web-based control and administration. By centralizing these tools online, the system effectively takes the management burden away from your IT team. Furthermore, the platform can be quickly reconfigured according to your organization’s changing requirements. Consequently, your employees are empowered to manage their calls easily and effectively without needing constant technical support.

Professional Communication for Every Business

In addition to ease of use, Horizon requires only a minimal capital outlay, making it accessible for startups and established firms alike. Because we utilize a reliable and proven service alongside a jargon-free approach to communications, the transition is entirely stress-free. Ultimately, Horizon is the ideal fit for any size of business looking to improve its professional image and overall productivity.

Key Features You Can Easily Control

Beyond the core platform, Horizon provides several specialized tools designed to enhance your daily workflow. Specifically, you can take advantage of the following benefits:

  • One Number Anywhere: Ensure you never miss a call by routing your business number to any device.

  • On-Demand Service: Enjoy a transparent model with no hidden costs or surprise fees.

  • Lower Call Costs: Reduce your monthly overhead through efficient IP-based calling.

  • Flexible Working: Since the system is cloud-based, your team can collaborate effectively from any location.

  • Number Choice: Maintain your local presence or choose new numbers that fit your brand.

  • Business Continuity: As a result of our robust infrastructure, your communications remain online even during local power outages or office disruptions.

Make your workplace more productive

Superior Hardware and Flexible Interoperability

To begin with, Horizon provides high standards of phone interoperability through its versatile desktop and mobile clients. In addition, users can choose from a wide selection of premium headsets and handsets from various industry-leading manufacturers. Consequently, your team can work exactly how they prefer, whether they are in the office or on the move.

Intuitive Management and Software Support

Furthermore, an easy-to-use web interface provides total feature control and access to valuable user information. Specifically, our experienced in-house software development team ensures that the platform remains optimized for peak performance. By prioritizing a positive user experience, we make service and performance monitoring simpler than ever before for your administrators.

A Reliable Network Built on the Gamma Foundation

Regarding connectivity, the Gamma network is exceptionally reliable and secure. Because Gamma leads the industry in quality of service, scale, and reliability, you can trust that your communications are in safe hands. Moreover, we can easily and quickly transfer your existing phone numbers onto the Horizon platform to ensure zero downtime during your transition