Avaya Phones
PRODUCT
Avaya 1600 Series IP Telephones
Avaya 1600 Series IP Telephones deliver basic communications features at an attractive price point. These phones are ideal for call centres and can be deployed alongside other Avaya telephones.
Summary
The Avaya 1600 Series of IP Telephones delivers familiar features at an attractive price point for businesses with basic communications needs. These Avaya IP phones are ideal for office, branch, and call center use and can be deployed alongside other Avaya telephones, ensuring that each employee has exactly the functionality needed. Combining the features of traditional and IP telephones, they deliver capabilities often found in higher-priced models.
All models feature backlit displays, high-quality full-duplex speakerphones, and buttons with dual LEDs (red and green) that give the user easy-to-read status information. They can support from three to 16 line appearance/feature keys and display up to four lines. This series includes the 16CC Agent Deskphone, designed specifically for call-center use.
Features and Benefits
Get more for less
The Avaya 1600 Series offers telephone features not typically found in similarly priced competitive models. These include backlit displays, support for multiple call appearances, a two-way speakerphone, dual-lamp LEDs, fixed feature keys, and a context-sensitive user interface with soft keys.
Reduce transition/training time
For employees accustomed to traditional digital telephones, these models offer a familiar user interface—including context-sensitive displays and fixed keys for conference, transfer, and hold. This improves productivity and eases the upgrade process.
Make a lasting investment
The Avaya 1600 Series delivers security, reliability, and performance.
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PRODUCT
Avaya 9600 Series Avaya one-X® Deskphone
Ranging from the Avaya 9610 to the Avaya 9670G, the 9600 Series Avaya one-X Deskphone family of IP telephones addresses the unique needs of different users. These Avaya IP telephones drive increased employee productivity.
Summary
This line of Avaya IP deskphones offers a range of capabilities:
- The Avaya 9620L offers robust features, like status lights and buttons, and improved audio quality. A Power over Ethernet (PoE) Class 1 model has very low power consumption.
- The Avaya 9630G and Avaya 9640G support professionals who depend on phones. These models have advanced IP telephony features, including mobility applications.
- The Avaya 9650C is for receptionists and contact center agents—anyone who manages large call volumes—and delivers advanced capabilities like built-in button functions for one-touch access to bridges and feature keys.
- The Avaya 9670G helps increase user productivity. Its large touch screen provides access to contacts and applications. An onscreen keyboard makes using features easy.
Features and Benefits
Keep your employees productive
Features like one-touch access to key functions, high-fidelity audio, and prompting to speed common telephony tasks help users get more done, faster.
Improve communications
The Avaya 9600 series offers exceptionally clear audio that makes conference calls and meetings more efficient. This has been found to reduce employee stress and fatigue.
Protect your investments
Built on open standards and a flexible platform that supports a wide range of modules and adapters, these telephones can keep your people working productively for years to come.
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PRODUCT
Avaya IP Wireless Phones
Avaya IP Wireless Phones transform businesses with improved productivity and responsiveness through advanced mobile communications over wireless LANs.
Summary
Avaya offers a variety of phones to extend the power of IP telephony over a wireless LAN, with access to productivity enhancing features like conferencing and corporate directories. Highly scalable, these IP wireless phones are designed for a range of end-user needs and environments.
The Avaya 3641 and Avaya 3645 phones integrate with Avaya Aura, Avaya Communication Manager 2.2 and higher, and Avaya IP Office 4.1 and higher servers. The phones leverage the Avaya Voice Priority Processor and Avaya Open Application Interface server. The Avaya 3641 and Avaya 3645 phones support 802.11a, b, and g networks.
Avaya IP Wireless Phones are durable and liquid/dust resistant. They have large displays with an easy-to-user interface and offer battery options for extended talk time.
Designed for the casual wireless user, the Avaya 3631 phone supports 802.11b and g standards, and operates with Avaya Aura and Communication Manager 3.0 and higher servers.
Features and Benefits
Improve productivity
Wireless connections keep your employees productive, even as they move through the building or across campus. Enhanced voice quality ensures that they communicate clearly and efficiently.
Optimize your investment
IP Wireless Phones integrate with your existing Avaya servers, including Aura, Avaya DEFINITY, Avaya Communication Manager, and Avaya IP Office.
Get the features you want
With a wide range of handsets and features, you can get the capabilities that best fit your needs.
Grow at your own pace
Add more phones and new applications only when you need them.
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PRODUCT
Avaya Videophone
Available from Avaya, the Tandberg 150 MXP Videophone is an IP-based deskphone that lets users incorporate business-quality video into calls. A simple user interface makes it easy for users to place and receive video calls from the convenience of their desks.
Summary
Features and Benefits
Offer video conferencing anywhere
The phone can be easily deployed in headquarters, home, or remote/branch offices. It allows users to initiate and join video conferences without needing to find a special conference room or use a more complicated group video conferencing product.
Reduce the need for training
The videophone has easy-to-use features and a straightforward interface. Employees simply dial a number in order to initiate a voice and video call.
Deliver familiar telephony features
Users can take advantage of familiar features, including hold, forward, call history, local phone book, multiple ring tones, and speakerphone.
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PRODUCT
Avaya 2400 Series Digital Telephones
Avaya 2400 Series Digital Telephones incorporate sleek design, advanced ergonomics, feature flexibility, and outstanding voice quality.
Summary
Featuring sleek designs, advanced ergonomics, and enterprise-class voice quality, these two-wire digital phones offer a range of features, including paperless button labeling, local call log, and speed-dial directories.
The Avaya 2400 Series consists of three models:
- The Avaya 2402 telephone offers a 2x24 display with two call appearances, a listen-only speaker, and 10 fixed function keys.
- The Avaya 2410 telephone has local call log and speed-dial features, a 5x29 display with 12 label-less call appearances, a full-duplex speakerphone, a headset jack, and a range of indicators, softkeys, and fixed-feature keys.
- The Avaya 2420 Digital Telephone integrates with your current infrastructure, providing online upgrades and support. It provides a large-scale display for easy viewing and call control with 24 call-appearance feature buttons.
Features and Benefits
Simplify maintenance and administration
Automatic key/button labeling eliminates the need for paper labels and reduces the cost of moving phones among users or offices. The Avaya 2402 telephone can have its extension downloaded, reducing setup time.
Improve productivity
Call-logging and speed-dial directories give employees easy access to the information they need, so they can get their jobs done faster.
Select the right phone for your needs
The three models in this series offer users a wide range of functionality and price. Choose the right phone for each member of your team.
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PRODUCT
302D Attendant Console
This Avaya 302D Attendant console works behind Avaya Aura™ Communication Manager running that is configured with a two-wire DCP line circuit card.
Summary
This Avaya 302D Attendant console works behind Avaya Aura™ Communication Manager running that is configured with a two-wire DCP line circuit card. It gives businesses a powerful communications hub, allowing the attendant to place, transfer and manage calls. It can also handle conference calls, or even serve as the center of communications in an emergency.
The Avaya 302D can be connected to an optional expansion model, and comes in three colors: gray, black and Avaya white. It offers a one-line-by-40-character universal display, supporting Katakana, Roman and Euro font character sets. Label languages are Japanese, English, French, Dutch, Spanish Latin America, Italian, German, Canadian French, and Brazilian Portuguese. Two of each label are included with each console.
Features and Benefits
Simplify call management
With one-touch transfer efficiency, an integrated display and other usability features, the Avaya 302D makes it easy for attendants to master a range of features.
Improve efficiency
Call queuing, one-touch transfer, and single-console access to multiple functions help attendants move more calls, faster.
Expand easily
An optional expansion module makes it easy to add more capacity.
PRODUCT
Avaya 5400 Series Digital Telephones
Developed specifically to meet the needs of small and midsize businesses, the Avaya 5400 Series Digital Telephones incorporate sleek design, improved ergonomics, flexibility, and enterprise-class voice quality.
Summary
Developed specifically to meet the needs of small and midsize businesses, the Avaya 5400 Series Digital Telephones incorporate sleek design, improved ergonomics, flexibility, and enterprise-class voice quality. These two-wire digital phones come in three models, all of which feature paperless button labels, local call log, and speed-dial directories.
- The Avaya 5402 model is a cost-effective telephone with features like a 2x24 display and two label-less appearances.
- The Avaya 5410 offers more robust capabilities, like a 5x29 display, twelve label-less call appearances, and a two-way speakerphone.
- The Avaya 5420 sports features like a large-scale display, online access for near-instant upgrades, and automatic key/button labeling. An available expansion unit provides 24 additional programmable buttons with associated display label and status icons.
Features and Benefits
Choose the phones that fit your business
With three different models, the Avaya 5400 Series lets you find the right balance of price and functionality for each user.
Enhance productivity
Call logging and a speed-dial directory give your employees quick access to the people and information they need.
Simplify maintenance
Automatic key/button labeling streamlines administration and maintenance.
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PRODUCT
Avaya 5600 Series IP Telephones
Developed for small and medium businesses, the Avaya 5600 Series IP Telephones deliver an extensive set of software features, high audio quality, and an attractive streamlined design.
Summary
Developed for small and medium businesses, the Avaya 5600 Series IP Telephones deliver an extensive set of software features, high audio quality, and an attractive streamlined design. They are simple to use and highly reliable, with sophisticated security capabilities such as media encryption and protection from denial-of-service attacks.
The entry-level Avaya 5602 IP Telephone has a 2x24 display, an integrated two-port Ethernet switch, and support for static and dynamic IP address assignment.
The Avaya 5610 and Avaya 5621 models offer advanced Web-enabled graphical displays, supporting browser-based applications such as online order entry and inventory lookup, in addition to traditional voice applications such as call logging. Both support optional Virtual Private Network (VPN) software, eliminating the need for a VPN device at the remote location.
Features and Benefits
Give users the functions they need
The Avaya 5600 Series gives users convenient, familiar features, like message waiting indicators, headset compatibility, and multiple programmable feature keys.
Run desktop-quality applications
The Avaya 5610 and Avaya 5621 models offer support for Web-based applications as well as telephony functions like local call log and speed dial. Third-party developers are working on even more applications, with support for services like pushed content.
Keep your systems reliable
Advanced Avaya software delivers the latest telephony, security and reliability features.
Simplify installation and support
Built-in 10/100BASE-T Ethernet connections make wiring easy—simply plug the phones into your network. And the available Power-over-Ethernet capability eliminates the need for wall plugs. New software can be downloaded from the Avaya Web site for simple, centralized provisioning.