Business Communications Manager (BCM)



BCM 50 BCM 200 BCM 400

BCM 50
BCM 200/400
Nortel BCM Handsets

Developed by Nortel Networks, Business Communications Manager (BCM) is an advanced IP enabled communication system aimed at the small/medium-sized business, multi-site or branch office.

Nortel BCM is the only converged voice/data solution in the industry, providing a choice of IP enabled or pure IP strategy in an easy-to-use, one box solution for simple telephony or a sophisticated mix of voice, data and Voice over IP.

Nortel BCM provides both packet and circuit switching for voice calls.

The BCM 50 is for up to 48 users and carries almost the same functions as the BCM 200 & BCM 400.

The BCM 200 is ideal for small/medium sites with up to 64 extensions, whilst the BCM 400 easily caters for up to 160 extensions, and is perfect for multi-sites or branch offices.


BCM 50/200/400 from Nortel Networks offers all features associated with advanced telephone systems and much more. Everything is pre-installed and accessed using purchased key-codes to unlock applications as you need them within your business.

BCM has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more.

Build on your existing investment by utilising Meridian Norstar desktop equipment, thereby saving on the cost of new handsets and retraining users.

BCM Product Comparison

Business Communication
Manager 50
Business Communication
Manager 200
Business Communication
Manager 400
BCM 50 BCM 200 BCM 400
  • Trunks
    Analogue Trunks
    BRI
    PRI (DTM)
  • Extensions
    Analogue
    Digital
    IP Phones
  • Music in, Page, Aux
  • USB connection
  • LAN Connection
  • 2 media modules.
  • No connection for Expansion Unit.
  • Max users: 64 IP, 32 TDM.
  • 1 Front-loading slide-out drawer: (Field-installable WAN card) (Motherboard w/LAN cards).
  • 56kbps Modem for remote support (new feature with version 3.6).
  • 4 Media Bay Modules.
  • Connection for Expansion Unit.
  • Max users: 90 IP, 96 TDM (160 TDM with expansion unit).
  • 2 Front-loading slide-out drawers:
    (Field-installable WAN card)
    (Hard drives)
    (Motherboard w/LAN cards).
  • 56kbps Modem for remote support (new feature with version 3.6).
  • Affordable converged voice and data, all in one package
  • Perfect for businesses with 3 to 20 users, yet scalable to serve more than 40
  • Simple to use, install, and maintain
  • Robust portfolio of telephony features pre-loadedmore than 200+ in all
  • Simultaneously supports a choice of digital and IP telephone sets
  • Scalable - BCM can support 10-200+ stations with a full suite of digital and IP sets, so it grows with your business as you add users and applications
  • Flexible - Whether you're ready for IP telephony today or next year, it's your choice since Nortel Networks supports open standards. You can easily integrate BCM into your existing network
  • Easy to manage - Everything you need is contained in one compact chassis that can be managed from a single, intuitive software application.
  • Gives you the competitive edge - BCM's robust business telephony applications, enhanced call center applications and mobility solutions can help you deliver consistently superior customer service. Since all applications are pre-loaded onto your system, they can be easily activated through the use of a simple keycode.
  • Save money - BCM reduces your costs by utilizing a LAN wiring system, extending features to multiple sites through IP connectivity and streamlined network management.