Mitel NuPoint Unified Messaging (formerly Mitel NuPoint Messenger IP)

Mitel® NuPoint Unified MessagingTM (UM) is a reliable and cost-effective messaging solution that fits seamlessly with your customers’ infrastructure, and satisfies the diverse messaging needs of their entire user population. 

Mitel NuPoint UM Benefits

  • Increases user productivity and responsiveness with advanced unified messaging and text-to-speech email reading that allows users to manage all forms of messages, including voicemail, email and fax, from the interface that suits them best in the moment: desk phone, mobile device or PC
  • Improves customer service levels and offloads the company receptionist from routine calls with a speech auto-attendant 
  • Empowers users to control how and when calls reach them with personal call routing options, such as find-me-follow me, and the ability to create personal auto-attendants with options such as schedules and caller ID filtering
  • Lowers your total cost of ownership with simple, web-based management, and a single-system solution for voice, unified messaging and speech that resides on a single industry-standard server
  • Fits with your existing infrastructure including third-party PBXs, LDAP and Active Directory®, and leading email and presence solutions.

Mitel NuPoint UM delivers a common set of user features in different packages that meet the scale and reliability requirements of all businesses. Understanding your customers requirements for scale, reliability and complementary unified communications applications will allow you to determine which package best suits their needs:

Mitel Applications Suite with NuPoint Messaging UM

Mitel NuPoint UM Standard Edition is available as part of Mitel Applications Suite (MAS) which lets small- and medium-sized businesses take advantage of multiple advanced unified communications applications, all on a single server, with a single web-based management interface.

Mitel NuPoint Unified Messaging Standard Edition

Mitel NuPoint UM Standard Edition is a full-featured and flexible unified messaging solution with a low total cost of ownership for small- and medium-sized businesses (SMB). 

Mitel NuPoint Unified Messaging 640

Mitel NuPoint UM 640 delivers carrier-grade reliability and resiliency, and scales to hundreds of thousands of users in centralized or distributed networks. It is available as a single-server solution to provide cost-effective service reliability to SMBs and as a multi-server solution for highly scalable service reliability for large enterprises.