Nortel BCM Case Studies
Carroll County Public Schools (CCPS)
- Using Nortel solutions, this Maryland county has implemented its own fiber broadband network to serve 47 school buildings as well as local government offices, libraries and the community college.Their forward-thinking approach has resulted in lower costs, accelerated ROI and more productive teachers – proving that collaboration works.
- This business directory service is on target to grow its franchise operations through a new Nortel contact centre deployment.
- International employment transition company opts for a Nortel solution to standardise its communications across eleven sites and reduce call costs.
- This high street bathroom retailer is empowered to enhance its online customer service thanks to a sophisticated new phone infrastructure.
- A UK tour operator improves customer service thanks to the comprehensive digital telephony functionality of the Nortel Business Communications Manager – improving the speed, efficiency and quality of call handling.
- A top London estate agency chooses a Nortel telephony solution across multiple sites, to improve staff productivity, simplify system management and reduce overall cost.
- A scalable, cutting-edge IP solution from Nortel gives this leading European bank the confidence to expand-empowering growth, enhancing collaboration, and boosting staff productivity.
- A UK charity chooses the rich IP telephony functionality of the Nortel Business Communications Manager – vastly reducing the cost of inter-site calls, whilst offering wider access to its critical advice services.
Astrea is a dynamic new law firm based in Belgium, established in 2006. It employs some 25 experienced lawyers, specialising in labour law, mergers and acquisitions, environmental law and corporate law.