Nortel BCM 400 Case Studies
Case Studies
This non-profit foundation is advancing its green initiative with a complete, energy-efficient IT solution from Nortel.
The Irish branch of this international charity can now handle more calls with greater flexibility, thanks to a new communications solution built on Nortel’s market-leading Business Communications Manager.
International employment transition company opts for a Nortel solution to standardise its communications across eleven sites and reduce call costs.
A complete IT restructure involving the implementation of a Nortel VoIP network reduces costs, provides improved functionality and establishes a platform for growth for this expanding retail chain.
A feature-rich solution enables this leading high school to communicate with parents and staff more efficiently, and to manage the peaks of call traffic which are typical within educational establishments.
A top London estate agency chooses a Nortel telephony solution across multiple sites, to improve staff productivity, simplify system management and reduce overall cost.
This heavy equipment manufacturer updated its mobile voice system with a Nortel Digital Mobility deployment, and in the process, now also enjoys a fully converged Nortel solution featuring the Business Communications Manager 400.
Using a powerful multimedia call centre solution based on Nortel's Business Communications Manager portfolio, a UK business communication systems provider has achieved increased productivity and customer satisfaction.