Products - Avaya IP Office IP Phones

Avaya 2402

The Avaya 2402 is a cost effective two-wire digital telephone, for many office applications. It is designed to complement the Avaya 2410 mid-level and Avaya 2420 executive telephones.

The Avaya 2402 has a 2-line x 24-character display with two label-less call appearances, a Listen-Only Speaker. Fixed

Feature Keys: Conference, Transfer, Drop, Redial, Speaker, Message, Hold, Mute, Volume Up & Down, and a Feature (to access 12 additional dial pad features).

The Avaya 2402 is Hearing Aid Compatible, has a Message Waiting Indicator that flashes when ringing, eight Personalized Ring Patterns and is either desk or wall mountable.

Avaya 2410

The Avaya 2410 is a flexible display telephone with several capabilities such as local call log, and speed dial not available on previous generations of digital telephones. It has a 5 x 29 display with 12 label-less call appearances (in two screens); full-duplex speakerphone, 14 fixed feature keys, four softkeys, 12 shifted feature buttons, large message waiting indicator, headset jack, local language customisation, eight Personalized Ring Patterns and is either desk or wall mountable

Avaya 2420

The Avaya 2420 Digital Telephone sports an array of convenient features, while supporting expansion capabilities and effective integration with current infrastructure investments. This telephone provides a large-scale display for easy viewing and call control with 24 call appearance/feature buttons. Administration and ongoing maintenance is simplified as the switch automatically performs key/button labelling. This eliminates the time-consuming and laborious task of using paper labels to denote phone features, and reduces costs when moving phones among users or offices.

Online access to electronic downloads gives near-instant access for key product upgrades and feature enhancements as they occur.

Additional features such as call logging, and a speed-dial directory help enhance overall productivity by providing users with the tools needed for more effective call tracking and faster outbound calling capabilities.

Avaya 4601 IP Phone

An entry-level telephone with two call appearances, eight fixed feature buttons, and a message-waiting indicator. The Avaya 4601 does not support a display, speaker or additional port for connection of an external PC. It does not support static IP addressing.

Features:

• 2 x Call Appearance buttons
• 8 x Fixed Feature buttons
• Message Wait indicator
• CODEC Support: G.711, G.729a/b
• QoS Options: UDP Port Selection, Diffserv, 802.1p/b
• (VLAN)
• 1 x 10/100 baseT Ethernet Port
• SNMP Support
• MS Net meeting compatible
• IP Address assignment (DHCP Only)
• Downloadable Firmware upgrades
• WallMount/Desk Stand

Avaya 4602 IP SW

Avaya 4602 has 2 DSS keys with lamps capable of acting as feature buttons.

• Message Waiting Indicator
• 8 fixed feature buttons
• G.711, G.729a/B Voice CODECs
• QoS Options of - UDP Port Selection, DiffServ and 802.1p/B (VLAN)
• Single 10/100 BaseT Ethernet port
• Support for Simple Network Management Protocol (SNMP)
• Microsoft NetMeeting Compatible
• IP Address Assignment - DHCP Client or Statically Configured
• Downloadable firmware for future upgrades
• Wall Mountable with included desk/wall mount stand
• Connects to IP Office via the LAN
• 9 Fixed Feature Keys: Conference, Transfer, Drop, Hold, Redial, Mute, Volume up & down, Speaker, Voicemail 2 X 24
• Character based Eurofont Display
• Call Monitor Speaker
• Hearing Aid Compatible
• IP Address Assignment - DHCP Client or Statically Configured

Avaya 4610 IP SW

The Avaya 4610SW IP telephone is a cost effective IP telephone providing the convenience and productivity benefits inherent in a large screen graphic display design. It also delivers the extensive set of Avaya Communication Manager features directly to the desktop.

Features

• Mid-sized Graphical greyscale display (168 x 84 dots).
• Integrated Switched ports for connection of PC.
• 12 Programmable Feature Keys -- automatically labelled from the system (no paper labels needed).
• 10 Fixed Feature Keys: Speaker, Mute, Drop, Hold, Volume Up and Down, Conference, Transfer, Redial, Headset.
• 3 Application buttons, along bottom of the display: Speed Dial, Call Log, Web Browser.
• Full Duplex Speakerphone with acoustic cavity for improved sound quality. · 3 position adjustable Desk Stand.
• Integrated Headset Jack.
• Multiple language support.
• Support for Simple Network Management Protocol (SNMP) version 2.
• DHCP client and Statically (Manual) Configurable IP Addressing.
• Multiple power options (local or centralized).
• 10/100 Base T Ethernet connections.
• Message waiting indicator.
• Downloadable Software for future upgrade capability.
• 8 Personalized Ring Patterns.
• Voice Media encryption.
• Colour: Multi-Grey.
• Requires the use of the Avaya Lucent Local Power Supply (sold separately) if a centralized power source is not provided. Benefits
• Improved Productivity with paperless labels, call log, speed dial, and web browser features.
• Simplified wiring connects to your IP network with 10/100 BaseT Ethernet LAN connection.
• Multiple power options, including support for power over Ethernet LAN.
• Investment Protection with easy upgrades via downloadable software and firmware.

Avaya 4621 IP SW

Based on the Avaya 4620SW with the same housing, feature buttons and software along but with an enhanced backlit display. The Avaya 4621SW also supports the EU24BL (backlit expansion module) and also includes a 2 port Ethernet switch.

Features:

• 24 x Programmable keys (Automatically labelled from the system)
• 10 Fixed feature keys: Conference, Transfer, Redial, Drop, Speaker, Mute, Hold, Headset, Volume Up/Down > 7 x 29 Character large display
• EU24 expansion module support
• IrDA Port (Infrared)> Full-duplex speaker phone
• Built-in headset jack
• In-built multi-language support
• 8 Personalised ring patterns
• 5 x 29 character display
• 6 x Physical DSS keys with 13 character soft labels (Provides 12 logical DSS keys)
• 802.3 Flow control
• 9 x Fixed Feature buttons: Conference, Transfer, Drop, Hold, Redial, Mute, Volume Up/Down, Speaker, Voicemail
• 2 x 24 Character display
• Call Monitor speaker
• Hearing Aid compatible> IP Address assignment (Static or DHCP) Integrated, additional full duplex 10/100 baseT Ethernet Switched Port for connection of PC. (Phone has priority over connected device at all times)
• 2 x Call Appearance buttons
• 8 x Fixed Feature buttons
• Message Wait indicator
• CODEC Support: G.711, G.729a/b
• QoS Options: UDP Port Selection, Diffserv, 802.1p/b (VLAN) 1 x 10/100 baseT Ethernet Port SNMP Support>
• MS Net meeting compatible
• IP Address assignment (DHCP Only)
• Downloadable Firmware upgrades
• WallMount/Desk Stand

Avaya 4622 IP SW Turret

This telephone is built specifically for the contact center environment. Based on the Avaya 4621SW, the Avaya 4622SW offers the same backlit display and array of feature buttons. The Avaya 4622SW provides two headset jacks and eliminates components not required within the call center including a handset and speaker.
Features:

• 24 x Programmable keys (Automatically labelled from the system)
• 10 Fixed feature keys: Conference, Transfer, Redial, Drop, Speaker, Mute, Hold, Headset, Volume Up/Down
• 7 x 29 Character large display
• EU24 expansion module support> IrDA Port (Infrared)
• Full-duplex speaker phone
• Built-in headset jack
• In-built multi-language support
• 8 Personalised ring patterns
• 5 x 29 character display
• 6 x Physical DSS keys with 13 character soft labels (Provides 12 logical DSS keys)
• 802.3 Flow control
• 9 x Fixed Feature buttons: Conference, Transfer, Drop, Hold, Redial, Mute, Volume Up/Down, Speaker, Voicemail
• 2 x 24 Character display>
• Call Monitor speaker
• Hearing Aid compatible
• IP Address assignment (Static or DHCP)
• Integrated, additional full duplex 10/100 baseT Ethernet Switched Port for connection of PC. (Phone has priority over connected device at all times)
• 2 x Call Appearance buttons
• 8 x Fixed Feature buttons
• Message Wait indicator
• CODEC Support: G.711, G.729a/b
• QoS Options: UDP Port Selection, Diffserv, 802.1p/b (VLAN) 1 x 10/100 baseT Ethernet Port> SNMP Support
• MS Net meeting compatible
• IP Address assignment (DHCP Only)
• Downloadable Firmware upgrades
• WallMount/Desk Stand

Avaya 4625IP SW

Provides a brilliant colour display. Also based on the Avaya 4621 in terms of line appearances and feature buttons, the Avaya 4625 is an ideal device to support applications within the Avaya Phone Application Suite.
Features:

• 24 x Programmable keys (Automatically labelled from the system)
• 10 Fixed feature keys: Conference, Transfer, Redial, Drop, Speaker, Mute, Hold, Headset, Volume Up/Down
• 7 x 29 Character large display
• EU24 expansion module support
• IrDA Port (Infrared)
• Full-duplex speaker phone> Built-in headset jack
• In-built multi-language support
• 8 Personalised ring patterns
• 5 x 29 character display
• 6 x Physical DSS keys with 13 character soft labels (Provides 12 logical DSS keys)
• 802.3 Flow control
• 9 x Fixed Feature buttons: Conference, Transfer, Drop, Hold, Redial, Mute, Volume Up/Down, Speaker, Voicemail 2 x 24 Character display
• Call Monitor speaker
• Hearing Aid compatible
• IP Address assignment (Static or DHCP)> Integrated, additional full duplex 10/100 baseT Ethernet Switched Port for connection of PC. (Phone has priority over connected device at all times)
• 2 x Call Appearance buttons
• 8 x Fixed Feature buttons
• Message Wait indicator
• CODEC Support: G.711, G.729a/b
• QoS Options: UDP Port Selection, Diffserv, 802.1p/b (VLAN) 1 x 10/100 baseT Ethernet Port
• SNMP Support
• MS Net meeting compatible> IP Address assignment (DHCP Only)
• Downloadable Firmware upgrades
• WallMount/Desk Stand

Avaya 5402 DCP

Features

• Fully Global ready (Icons used to indicate fixed button functionality).
• 2-line x 24-character display with 2 programmable call appearance/feature keys.
• An additional 12 programmable feature keys can be accessed via the FEATURE key (not suitable for call appearance features).
• Listen-only speaker.
• 10 Fixed Feature Keys: Conference, Transfer, Drop, Redial, Speaker, Message, Hold, Mute, Volume Up & Down, and Feature (to access 12 additional dial pad features).
• The Avaya 5402 is Hearing Aid Compatible, has a Message Waiting Indicator that flashes when ringing.
• Eight Personalized Ring Patterns.
• Adjustable Desk Stand - either desk or wall mountable.
• Connects to an IP Office DS (Digital Station) port

Avaya 5410 DCP

(NEW)

Ref: 700345291 Features

• High-end feature set with local call log and speed dial directory.
• Advanced user interface.
• Reduced installation and move costs / no paper labels.
• Investment protection with downloadable firmware.
• 12 Programmable call appearance/feature keys (arranged in 2 switchable display pages of 6 matching the 6 physical display buttons).
• Adjustable Desk Stand.
• Fully Global ready (Icons used to indicate fixed button functionality).
• 5 line, 29 character display.
• Full-duplex speakerphone.
• 14 fixed feature keys, four softkeys.
• Large message waiting indicator.
• Headset jack.
• Local language customisation (choice of languages for local phone menu).
• Eight Personalized Ring Patterns.
• Either desk or wall mountable.
• Connects to an IP Office DS (Digital Station) port.

Avaya 5420 DCP

Features

• High-end feature set with productivity local call log and speed dial directory.
• Advanced user interface.
• Reduced installation and move costs, no paper labels. · Investment protection with downloadable firmware.
• Large screen 7 line x 29 character display.
• 24 Programmable call appearance/feature keys (arranged in 3 switchable display pages of 8 matching the 8 physical display buttons).
• Adjustable desk stand.
• Fully global ready (Icons used to indicate fixed button functionality).
• Large message waiting indicator.
• Headset jack.
• 9 fixed feature keys below the display.
• 7 navigation keys (4 soft, 3 fixed).
• Language customisation (choice of languages for local phone menu).
• Eight personalized Ring Patterns.
• Desk or wall mountable.
• Connects to an IP Office DS (Digital Station) port.

Avaya 5601 IP

Features

• G.711, G.729a/B Voice CODECs.
• QoS Options of - UDP Port Selection, DiffServ and 802.1p/B (VLAN).
• Single 10/100 BaseT Ethernet port.
• Support for Simple Network management Protocol (SNMP).
• Microsoft NetMeeting Compatible.
• IP Address Assignment - DHCP Client or Statically Configured.
• Downloadable firmware for future upgrades.
• Wall Mountable with included desk/wall mount stand.

Avaya 5602D IP

Features

• 9 Fixed Feature Keys: Conference, Transfer, Drop, Hold, Redial, Mute, Volume up & down, Speaker, Voice Mail.
• 2 x 24 Character based Eurofont display with 2 programmable feature keys.
• Message Waiting Indicator.
• Call Monitor Speaker (not a speaker phone).
• G.711, G.729a/B Voice CODECs.
• QoS Options of - UDP Port Selection, DiffServ and 802.1p/B (VLAN).
• Single 10/100 BaseT Ethernet port.
• Support for Simple Network management Protocol (SNMP).
• Hearing Aid Compatible.
• Microsoft NetMeeting Compatible.
• IP Address Assignment - DHCP Client or Statically Configured.
• Downloadable firmware for future upgrades.
• Wall Mountable with included desk/wall mount stand.

Avaya 5602S IP

Features

• 9 Fixed Feature Keys: Conference, Transfer, Drop, Hold, Redial, Mute, Volume up & down, Speaker, Voice Mail.
• 2 x 24 Character based Eurofont display with 2 programmable feature keys.
• Message Waiting Indicator.
• Call Monitor Speaker (not a speaker phone).
• G.711, G.729a/B Voice CODECs.
• QoS Options of - UDP Port Selection, DiffServ and 802.1p/B (VLAN).
• Single 10/100 BaseT Ethernet port.
• Support for Simple Network management Protocol (SNMP).
• Hearing Aid Compatible.
• Microsoft NetMeeting Compatible.
• IP Address Assignment - DHCP Client or Statically Configured.
• Downloadable firmware for future upgrades.
• Wall Mountable with included desk/wall mount stand. · Avaya Grey Colour for all markets.
• Integrated Ethernet switch for PC connection: Second full Duplex 10/100 BaseT Ethernet port for PC pass through connection, Auto-negotiation provided separately for each port, 802.3 Flow Control, Phone has priority over PC port at all times.

Avaya 5610 IP

Features

• 9 Fixed Feature Keys: Conference, Transfer, Drop, Hold, Redial, Mute, Volume up & down, Speaker, Voice Mail.
• Message waiting Indicator.
• Full-duplex speakerphone.
• Built in headset jack.
• Multiple language support built-in: English, French, Italian, Spanish & KataKana.
• 8 personalized ring patterns.
• G.711, G.729a/B Voice CODECs.
• QoS Options of - UDP Port Selection, DiffServ and 802.1p/B (VLAN).
• Single 10/100 BaseT Ethernet port.
• Support for Simple Network management Protocol (SNMP).
• Hearing Aid Compatible.
• Microsoft NetMeeting Compatible.
• IP address assignment - DHCP Client or Statically Configured.
• Downloadable firmware for future upgrades.
• Wall Mountable with included desk/wall mount stand.
• Avaya Grey Colour for all markets.
• 5 line x 29 character (168 x 80 4-grayscale) display.
• 24 programmable call appearance/feature keys (arranged in 4 switchable display pages of 6 matching the 6 physical display buttons).
• 4 Embedded applications: Speed Dial, Call Log, Web Browser (WAP/WML), Options.
• Integrated 2 full duplex 10/100 BaseT switched Ethernet ports for connection to the IP Office and PC pass through: Auto-negotiation provided separately for each port, 802.3 Flow Control, Phone has priority over PC port at all times, Connects to IP Office via the LAN.

Avaya EU24BL Expansion Module

Avaya EU24BL Expansion Module: An optional device that extends the number of call appearances and Feature buttons available on the telephone. The Avaya EU24BL has a backlit display area and is used with different telephone models.

The Avaya EU24BL can be used with:

• Avaya 4621SW/Avaya 4622SW IP Telephone
• Avaya 5620/Avaya 5621SW IP Telephone

Avaya EU24BL Features:

24 physical buttons (For use as Call Appearance/Feature Buttons) No RTU required - attaches directly to host terminal.

Power Options: PoE switch Midspan unit BNP211 (Local Power)

Avaya 9620 IP Handset

Key Hardware Features:

• VGA quality, grey-scale, pixel-based backlit display with adjustable tilt angle
• Full-duplex speaker phone
• Ergonomic, wideband, hearing aid compatible handset
• Two message waiting indicators
• Dual position flip-stand
• Four-way navigation button
• 4 x context sensitive soft keys
• Volume control
• Line appearance keys
• Message, Mute, Speaker, Headset, Call Log button
• 2 x 10/100 Ethernet Interfaces POE compliant (802.3af)
• USB Interface
• Key Software Features: Up to 12 Call appearance or user feature keys Store up to 250 contact records
• Call Log (Up to 100 records) H.323 support (Future SIP support)
• Standards-based wideband CODEC (G.722) Requirements:> ACM V3.0 or greater
• Local Power, MIDSPAN or PoE

Avaya 9630 IP Handset

Key Hardware Features:

• VGA quality, grey-scale, pixel-based backlit display with adjustable tilt angle
• Full-duplex speaker phone
• Ergonomic, wideband, hearing aid compatible handset
• Two message waiting indicators
• Dual position flip-stand
• Four-way navigation button
• 4 x context sensitive soft keys
• Volume control
• 6 Line appearance keys
• Message, Mute, Speaker, Headset, Call Log button
• 2 x 10/100 Ethernet Interfaces> POE compliant (802.3af)
• USB Interface
• Wall Mountable
• Supports one 24 button module Wideband headset interface
• Key Software Features: Call Log (Up to 100 records) H.323 support (Future SIP support)
• Standards-based wideband CODEC (G.722)
• Up to 12 Call appearance or administratable feature keys> Store up to 250 contact records
• Requirements: ACM V3.0 or greater
• Local Power, MIDSPAN or PoE

9630 SBM24 Expansion Module

24 Button Expansion Module for Avaya 9600 series IP Phones Power required, either PoE switch, Midspan unit or BNP211