- IP Office Series
- Digital Phones
- IP Phones
- IP Office Applications
- IP Office Capabilities for Key Business functions
Avaya IP Office is an all-in-one solution, especially for the home office, small office and medium enterprise with 2 to 180 extensions, delivering both your voice and data requirements. With Avaya IP Office, you can choose the solution that is right for your business. Use it as a voice solution, employing either IP technology, more traditional telephony or a combination of both. Use it as a data solution to deliver both local area and wide area networking capability. IP Office also provides networking capability so you can deploy the solution that's right for your business across a number of locations with one central management point. Avaya IP Office is also an applications platform delivering the tools that could help you improve customer service and increase productivity. Powerful business tools such as Customer Relationship Management are supported through a range of applications from basic call handling to full call centre functionality including real time and historic reporting. Avaya IP Office can also help businesses to improve productivity in the work place. Its applications such as integrated messaging, voice mail and auto attendant can help your staff to manage calls and messages more efficiently. Support for remote working is an integral part of the portfolio ensuring that home and mobile workers can work as effectively remotely as they could from an office location. The full Avaya IP Office solution is easily managed through IP Office Manager, a Microsoft® Windows®-based PC software application, which connects to the Avaya IP Office system using the TCP/IP protocol. Every Avaya IP Office platform protects your investments by supporting common software, telephones, and applications, and a range of device and user capacity. Expansion modules help you meet your changing or growing needs while retaining the cost-effectiveness of your original investment.
IP Office - Voice Communications Capabilities
Features
IP Office offers full voice functionality with a comprehensive list of features and benefits for the small and mid-sized business and branch office, including:
Full PBX features
Caller ID, Call Forwarding, Conference Calling, Voice Messaging and more.
Trunk Interfaces
A variety of network trunk interfaces, including E1, T1, PRI, ISDN, analog loop start and analog ground start for comprehensive network connectivity. Not all trunk types are available in all territories, please check for local availability.
Extensions
Support for a range of extensions, from 2 to 360 that provide sophisticated voice performance for new and growing businesses.
Telephones
A variety of telephones including analog, digital and IP hard and soft phones (wired and wireless) that provide the appropriate desktop or device phone for every need.
Advanced Call Routing
Incoming calls are directed to the best available person or messaging service, according to the company's unique criteria.
Alternate Call Routing
Ensures reliable handling of calls by selecting from analog, digital or VoIP trunks.
QSig Networking
Standards-based multi-site networking to interoperate with other PABXs.
IP Office - Data Communications Capabilities
Features
For offices with basic data networking needs, IP Office can provide a complete data communications and networking solution:
Internet Access
Firewall protected, leased line or dial-up connectivity via PRI, T1 or WAN port: high-speed dialed access, direct leased line connections for high usage and Web site hosting, integral security, and efficient access to information and a larger business presence via the Web.
Routing
Integral Static or Dynamic (RIP I/II) routing for both Internet and Branch-to-Branch solutions.
Security
NAT (Network Address Translation) and built in firewall to protect your internal network. IPSec support allows secure data transmission across public IP Networks using 3DES encryption.
DHCP
Automatic IP address allocation for local and remotely attached PCs.
Remote Access Server
Access to local LAN servers via optional two-channel V90 modem or digital trunks: individual firewall security, access control per user, and standards-based security enable remote workers.
LAN Hub/Switching
The IP403 and IP406 V1 support an eight port hub that connects up to 8 PCs and/or supported IP devices. The Avaya IP Office Small Office Edition has a 4 switched ethernet ports (Layer 2) plus a fifth Ethernet WAN port (Layer 3). The IP406 V2 offers an 8 port ethernet switch (Layer 2). The IP412 offers 2 switched Ethernet ports (Layer 3).
LDAP client support
For standards based directory synchronization.